Ticket changes, cancellations and refunds

• Can I change the name, passport, or ID number on my German Rails - DB ticket?
• Will German Rails - DB compensate me if my train is delayed?
• Do I get a refund from German Rails - DB if my train is canceled?

• How can I cancel my German Rails - DB ticket?

  Cancellations are subject to the fare type chosen and your options are listed below:

  Flexpreis: These tickets can be cancelled and fully refunded until the day before departure. Refunds requested on the day of departure will incur a €19 fee. Tickets are valid for the entire day.

  Sparpreis: These tickets can be cancelled until the day before departure paying a €19 fee. Tickets are only valid for the selected train.

  Super Sparpreis: These tickets are non-refundable or exchangeable. Tickets are only valid for the selected train.

  Where possible, you can cancel your booking by clicking on the link on the confirmation email.

• How can I change my seat reservation with German Rails - DB?
• How can I change my German Rails - DB ticket?
• How long does it take to receive a refund from German Rails - DB?
• What happens if I miss my connection due to a delay with German Rails - DB?
• What happens if I miss my German Rails - DB train?
• What should I do if there is a strike with German Rails - DB?