If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- Can I book a seat?
- How will I receive my tickets?
- Can seniors get any discounts or special fares?
- How do e-tickets work?
- Do I need to print my tickets?
- How can I book a train ticket?
- Can I book my tickets once inside the train?
- How many passengers can I book at once?
- Which are the advantages of booking flexible tickets?
- What should I do if I haven’t received my tickets in more than 24 hours?
- Why should I book with RailClick?
- How can I receive my tickets if I have entered the wrong email address?
- Can we get a special price if we are a group?
- Where is my booking confirmation email?
- Is it worth to book my tickets separately?
- What happens if I lose my tickets?
- Is it worth to wait and book my tickets together?
- How do I change my personal details?
- Which trains can I book?
- Are my details safe?
- How do I find the best prices?
- What happens if I haven’t received my tickets?
- Can I register to book on your website?
- When do cheap tickets become available?
- Can I buy a ticket for another person?
- How can I change the language on the website?
- What travel insurance do we offer and how do I make a claim?
- Is my booking confirmation required for travel?
- Can I book ferry tickets using your website?
- Can I book bus tickets using your website?
- Can I book my tickets by phone?
- What should I do if I get the “no solution” screen?