If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- Can I book a seat?
- How will I receive my tickets?
- How can I book a train ticket?
- Do I need to print my tickets?
- Can I book my tickets once inside the train?
- How do e-tickets work?
- Can seniors get any discounts or special fares?
- How do I find the best prices?
- What happens if I haven’t received my tickets?
- Why should I book with RailClick?
- How do I change my personal details?
- How many passengers can I book at once?
- Where is my booking confirmation email?
- What should I do if I haven’t received my tickets in more than 24 hours?
- What happens if I lose my tickets?
- What travel insurance do we offer and how do I make a claim?
- Which trains can I book?
- Can I buy a ticket for another person?
- Which are the advantages of booking flexible tickets?
- When do cheap tickets become available?
- Can we get a special price if we are a group?
- Can I book ferry tickets using your website?
- Can I book my tickets by phone?
- Can I register to book on your website?
- How can I receive my tickets if I have entered the wrong email address?
- Is it worth to book my tickets separately?
- Is my booking confirmation required for travel?
- How can I change the language on the website?
- Are my details safe?
- What should I do if I get the “no solution” screen?
- Is it worth to wait and book my tickets together?
- Can I book bus tickets using your website?