RailClickDeutche_bahn
RailClickDeutche_bahn
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よくある質問

電車でドイツを旅行するためのガイド

How can I cancel my ticket?

Cancellations are subject to the fare type chosen and your options are listed below:

  • Flexpreis: These tickets can be cancelled and fully refunded until the day before departure. Refunds requested on the day of departure will incur a €19 fee. Tickets are valid for the entire day.
  • Sparpreis: These tickets can be cancelled until the day before departure paying a €19 fee. Tickets are only valid for the selected train.
  • Super Sparpreis: These tickets are non-refundable or exchangeable. Tickets are only valid for the selected train.

Where possible, you can cancel your booking by clicking on the link on the confirmation email.